Privacy Policy
Welcome to https://www.westcoasthydrojet.com
Introduction
West Coast Hydro-Jet & Plumbing (“Company,” “we,” “us,” or “our”), a service brand operated by Orion Group, operates the website https://www.westcoasthydrojet.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or interact with our services.
By accessing or using this Website and related services, you agree to the collection and use of information in accordance with this Privacy Policy.
Your privacy is important to us, and we are committed to protecting the personal information you provide.
Information We Collect
Personal Information
You may visit our Website without revealing personal information. However, when you request a service, quote, or contact us through forms on the Website, we may collect certain information including:
- Name
- Email address
- Phone or mobile number
- Mailing address
- Company name (if applicable)
- Job title (if applicable)
- Any other information you voluntarily provide in a contact form or service request
Automatically Collected Information
When you visit the Website, our servers may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Device type
- Referring webpage
- Pages visited on our Website
- Time and date of visits
- Time spent on pages
This information is used for analytics, security monitoring, and improving the performance of the Website.
Device Data
We may also collect limited information about the device used to access the Website, such as:
- Device type
- Device identifiers
- Device settings
- Approximate geographic location
This information helps improve the functionality and usability of our Website.
How We Use Your Information
We may use the information collected for purposes including:
- Responding to inquiries or service requests
- Providing estimates and scheduling plumbing services
- Communicating with you about appointments or services
- Improving the performance and usability of our Website
- Conducting analytics and market research
- Sending service-related notifications or updates
- Complying with legal obligations
If you opt in to marketing communications, we may send promotional information about our services. You may opt out at any time.
Text Messaging and Mobile Information
If you choose to communicate with us via SMS or opt in to receive text messages:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Standard messaging and data rates may apply depending on your mobile carrier.
Disclosure of Personal Information
We do not sell personal information.
We may disclose personal information to:
- Service providers that support our business operations (hosting providers, analytics platforms, IT services)
- Employees, contractors, or technicians performing requested services
- Professional advisors such as legal or financial consultants
- Courts, regulatory authorities, or law enforcement where required by law
All service providers are expected to maintain appropriate confidentiality and data protection standards.
Cookies
Our Website uses cookies to collect information about how visitors interact with the Website.
Cookies help us:
- Analyze website traffic
- Improve user experience
- Customize content and services
Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if preferred.
Data Security
We implement commercially reasonable safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure, and absolute security cannot be guaranteed.
External Links
Our Website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party websites.
Business Transfers
If Orion Group or its affiliated brands (including West Coast Hydro‑Jet & Plumbing) are involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
Requests regarding your personal information may be submitted using the contact details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
West Coast Hydro-Jet & Plumbing
A brand of Orion Group
Website:
https://www.westcoasthydrojet.com
Phone: (800) 750-4426
